We understand that blockchains and crypto wallets can seem complicated to new users! That's why we've written this guide to help you find your NFT sales.

Etherscan is a useful tool for exploring the Ethereum blockchain. You can search your wallet address to see your token balance or enter a transaction hash to verify transaction history. It's an easy way to verify a transaction's completion.

If you are using the MetaMask wallet, select the three dots at the top right of the extension, and select "View on Etherscan" to go view your token balance and transaction history on Etherscan.

Transactions such as NFT sales, referrals, and royalty payments are viewable under the "Internal Txns" tab on an Etherscan account page.

Please keep in mind the transaction records will have OpenSea's 2.5% fee and project royalties (if any) automatically deducted. Crypto wallets like MetaMask will not display internal transactions.

Alternatively, if you sold an NFT through an auction, you may need to add WETH as a token in your MetaMask or crypto wallet to view it there.

OpenSea staff often requires a "transaction hash" from Etherscan or Polygonscan to troubleshoot support issues.

Transaction hashes are unique IDs recording each transaction on the blockchain, this includes NFT purchases, sales or even cancelling orders. All gas fees paid will generate a transaction hash.

First you'll need your wallet address. You can find this inside your crypto wallet, or underneath your account name on OpenSea.

Once you have your OpenSea wallet address, go to Etherscan.io and copy it into the search bar.

This will take you to the address dashboard page. You'll be able to see transaction hashes under the "Txn Hash" column on the bottom left side of the page.

Simply click into any transaction and copy the transaction hash to your clipboard. Please include transaction hashes in text (rather than in screenshots) when communicating with OpenSea support.

Thanks in advance!

One of the most requested features from our community, in July we added Floor Prices to the collection page to benefit NFT power users.

Floor price is the lowest price for collection items, rather than the average item price, and is updated in real-time. Dutch auctions are not included in floor price calculations.

Polygon is a blockchain that provides scalable, secure and instant transactions with Ethereum currencies like ETH, USDC, DAI. In order to spend your Ethereum currencies on Polygon, you must first "bridge" them across to the Polygon blockchain.

This guide explains how to transfer currencies from the Ethereum network to the Polygon (PoS) network.

In order to use the Polygon ETH on OpenSea, you will need to "bridge" or transfer your Ethereum (ETH) onto Polygon (PoS).

You can do this by heading to the wallet icon, located on the top-right of the OpenSea website. You should already have some ETH in your account. Click here to learn about how you can purchase ETH.

Once you have ETH in your wallet, click on the three circles on the right. You should see a button, "Bridge to Polygon".

After clicking it, a pop-up window will appear and you can enter how much ETH you would like to bridge onto Polygon.

You'll be prompted to sign a transaction on your crypto wallet. If you use MetaMask, it will look like this.

Once you've signed the transaction and it's completed, you should a confirmation.

The bridging process from Ethereum to Polygon takes approximately 7 minutes. Once it's successful, you'll see a purple ETH icon representing your bridged ETH on Polygon (PoS).

For extra confirmation, you can visit "Token Transfers" for your address on Polygonscan, which is similar to Etherscan.

Now that you've transferred ETH onto Polygon (PoS), click here to learn how to buy your first NFT on Polygon.

OpenSea's model is simple - we take 2.5% of every transaction that happens on OpenSea. That's it. Users and partners can create NFTs for free at any time.

You can set a royalty of up to 10%. This means you can earn revenue every time your NFT sells on OpenSea. To learn how to set your royalty, click here.

If you are creating a collection on behalf of someone or as part of a group, please note that OpenSea doesn't support contract level splits at this time.

You'll need to handle splitting revenue between parties on your side once received. You may consider using third-party services like disperse.app that assist with sending multiple payments in one transaction.

OpenSea is happy to help our partners promote content in a variety of ways.

We can offer promotion on our social channels and robust Discord community. We can also offer homepage promotion, however, this does largely depend on your content and our schedule. Ultimately, homepage promotion is left up to the discretion of our Marketing Team.

If you're interested in homepage promotion and already have your collection on OpenSea created, you can reach out to us here.

Great NFTs can come in a variety of forms but there are a few clear commonalities across our best drops.

First and foremost, the artwork must be interesting. Think of ways you can add detail and thoughtfulness to your artwork. The more unique, the more collectors will likely be interested.

Additionally, other value can be created from showcasing your artist - NFT fans love to help emerging artists and love to contribute to their success.

Unlockable content is key. We recommend including digital experiences that can persist between ownership.

Thinking about your secondary market is important. Other ideas can include physical items (tickets, signed memorabilia, etc) but this usually cannot carry to other future owners.

• Start with a small number of items and price fairly.

• If you’re running auctions, start them at 0 ETH and set a reserve price if necessary.

• Add all your social media links, a detailed description, and a banner.

• Market your project on socials and try to generate some early engagement.

• NFTs with collectibility games (set completion, traits, etc) do better than others.

• NFTs should create utility for owners.

• NFTs should be media that creates a sense of “patronage” over their work/legacy for the buyer.

OpenSea is primarily a self-serve marketplace. We partner with all kinds of creators, but like them to take the lead in creating their art and uploading it on OpenSea.

That said, due to our current high demand, we do currently ask you have the following ready to go before we can consider a partnership:

• Your artwork and assets are ready to go. Our conversations will be most productive when we can review your works together.

• Concrete ideas for what your NFTs will unlock for the buyer. These can be digital experiences, physical experiences or items, etc.

• Commitments to promote the drop in well-trafficked marketing channels of your own.

Once you're ready, feel free to fill out our partnerships form here.

After you provide us that, we still reserve the right to go another direction but feel free to self-serve with the following guides:

• Our beginner's guide on how the NFT creation process works

• How to sell your NFTs, including info on the different auction types

• The “NFT Bible”, an in-depth explanation of NFTs and an overview of the landscape

You can use a variety of file formats for images, videos, audio or even 3D models to make your NFT (see below).

The maximum file size supported is 100MB, but we recommend keeping it under 40MB for faster load times.

This guide highlights key tips for staying safe in the NFT and Web3 space.

Customer support is never as fast as we want it to be (we’re working on it), but soliciting help on social channels or Discord, where OpenSea does not provide official customer support, can make you a target for scammers. We recommend only getting help via official channels, and if you do end up asking questions of the broader community, always be cautious.

You can find answers to frequently asked questions and direct support on the OpenSea help center. We’ve also posted other guides on our Blog.

It may sound obvious to all the crypto veterans out there, but you can never hear it enough. Your wallet’s secret recovery phrase is private to you and should never be shared, even with those you trust. OpenSea is not a wallet provider and will never ask for your wallet’s secret recovery phrase.

For details on the best way to keep your funds and tokens safe, head to your wallet provider’s website and browse the guides and tutorials.

If you’re downloading a wallet browser extension, make sure to get your link directly from the provider’s website. When downloading an app, check the reviews and developer info to confirm you’re getting the right one, and not an imposter. If you’re unsure, there’s no harm in reaching out to the provider to clarify.

Stay vigilant when browsing websites and interacting with others on social media or Discord. Avoid clicking on ads, images, or links sent by strangers.

We’ve all done it, but reusing the same password across multiple accounts makes you more vulnerable to account compromises. A password generator or manager like 1Password or LastPass can make life easier if you’re worried about getting lost in a web of special characters.

Enable two-factor authentication with apps like Google Authenticator and Authy, and avoid SMS 2FA where possible since it can be vulnerable to attacks. You may also want to consider upgrading to a hardware-based 2FA device for extra security. Google Titan, Thesis, and Yubico are some of the options available.

Using a hardware wallet adds another layer of security for your funds and NFTs. Many users tend to go with Ledger or Trezor.

For extra security, consider using an “air-gapped” computer with your hardware device. An air-gapped computer is one that has never been connected to the internet before.

However, like other hardware items, you need to make sure to keep your wallet secure and not lose it!

If you are using MetaMask, make sure to frequently review your spending limit when approving transactions. To do so, click “Edit on Permission” and customize the spend limit for each currency.

For more context and info on how to do it, check out this Twitter thread.

It’s best to not interact with emails, files, and QR codes sent by strangers. Attachments of all formats, including PDFs, have been known to contain harmful viruses or malware.

Sadly, there are bad actors looking to take advantage of those new to the world of NFTs. If someone offers you something that looks too good to be true, it probably is.

Before you purchase an NFT from a seller on OpenSea, make sure you take a second to do your research on the seller, the collection, the NFT, and the NFT’s history prior to pulling the trigger. Transactions on the blockchain are irreversible so doing your due diligence is critical — and it can also be fun to dive into the story behind each NFT!

OpenSea is primarily a self-serve, peer-to-peer marketplace. That means anyone can create and sell an NFT on OpenSea!

Our user safety team actively monitors the platform and removes fraudulent content as soon as it is discovered or reported by users. This includes content that may infringe on the rights of others, or otherwise violates OpenSea's Terms of Service.

If you would like to report fraudulent content, please click here.